Privacy Policy

Last Updated: January 2025

This Privacy Policy describes how YARUNARA TECHNOLOGIES PRIVATE LIMITED collects, uses, and protects your personal information.

1. Information We Collect

We collect information you provide directly to us, information we obtain automatically when you use our services, and information from third-party sources.

1.1 Information You Provide

  • Contact information (name, email address, phone number, mailing address)
  • Business information (company name, job title, industry)
  • Project requirements and specifications
  • Payment and billing information
  • Communication preferences
  • Feedback and survey responses

1.2 Information We Collect Automatically

  • Device information (IP address, browser type, operating system)
  • Usage data (pages visited, time spent, click patterns)
  • Location information (general geographic location)
  • Cookies and similar tracking technologies

1.3 Information from Third Parties

  • Business contact information from professional networks
  • Social media profile information (when you connect accounts)
  • Information from our business partners and vendors

2. How We Use Your Information

We use the information we collect for various purposes, including:

2.1 Service Delivery

  • Providing and maintaining our services
  • Processing transactions and managing accounts
  • Delivering customer support and technical assistance
  • Customizing and improving user experience

2.2 Communication

  • Sending service-related notifications and updates
  • Responding to inquiries and support requests
  • Providing marketing communications (with consent)
  • Conducting surveys and collecting feedback

2.3 Business Operations

  • Analyzing usage patterns and improving services
  • Conducting research and development
  • Ensuring security and preventing fraud
  • Complying with legal obligations

3. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

3.1 Service Providers

We may share information with trusted third-party service providers who assist us in operating our business, such as:

  • Cloud hosting and data storage providers
  • Payment processing companies
  • Email and communication service providers
  • Analytics and marketing platforms

3.2 Legal Requirements

We may disclose information when required by law or to:

  • Comply with legal processes or government requests
  • Protect our rights, property, or safety
  • Prevent fraud or security threats
  • Enforce our terms of service

3.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our security measures include:

  • Encryption of data in transit and at rest
  • Regular security assessments and updates
  • Access controls and authentication systems
  • Employee training on data protection
  • Incident response and breach notification procedures

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law. Factors affecting retention periods include:

  • The nature of the information and services provided
  • Legal and regulatory requirements
  • Business and operational needs
  • Your preferences and consent

6. Your Rights and Choices

Depending on your location and applicable laws, you may have certain rights regarding your personal information:

6.1 Access and Portability

  • Request access to your personal information
  • Obtain a copy of your data in a portable format
  • Request information about how we process your data

6.2 Correction and Updates

  • Correct inaccurate or incomplete information
  • Update your contact preferences
  • Modify your account settings

6.3 Deletion and Restriction

  • Request deletion of your personal information
  • Restrict processing of your data
  • Object to certain types of processing

6.4 Marketing Communications

  • Opt-out of marketing emails and communications
  • Manage your communication preferences
  • Withdraw consent for marketing activities

7. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our website and services. These technologies help us:

  • Remember your preferences and settings
  • Analyze website traffic and usage patterns
  • Provide personalized content and recommendations
  • Improve website performance and functionality

You can control cookie settings through your browser preferences. However, disabling cookies may affect the functionality of our services.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information during international transfers, including:

  • Adequacy decisions by relevant authorities
  • Standard contractual clauses
  • Certification schemes and codes of conduct
  • Binding corporate rules

9. Children's Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information promptly.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by:

  • Posting the updated policy on our website
  • Sending email notifications to registered users
  • Providing in-app notifications where applicable

Your continued use of our services after the effective date of the updated policy constitutes acceptance of the changes.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us using the information provided below. We are committed to addressing your inquiries promptly and transparently.

Privacy Contact Information

YARUNARA TECHNOLOGIES PRIVATE LIMITED

Data Protection Officer

Pune, Maharashtra, India

Email: privacy@yarunaratechnologies.com

Phone: +91 XXXX XXXXXX

Website: www.yarunaratechnologies.com